Product updates, new features, improvements, and bug fixes. See what we've been building.
Paurtal's AI Sales Pipeline is now live for all Pro and Enterprise customers. The AI qualifies inbound WhatsApp leads automatically using configurable discovery questions, scores them by readiness to buy, and routes hot leads to your sales team. Connect your existing deal stages and watch your pipeline fill itself.
Introducing a dedicated ERP module for food and beverage businesses. Manage your menu, table orders, kitchen queue, and delivery tracking all through WhatsApp. The module includes recipe costing, daily sales reports, and supplier reorder alerts sent directly to your WhatsApp number.
Images and documents sent through Paurtal campaigns are now automatically compressed before delivery, reducing data costs for your customers by up to 60% with no visible quality loss. Compression settings can be adjusted per campaign or set as account-wide defaults.
Resolved an issue where payment reconciliation reports were occasionally duplicating transaction entries when a customer made two payments within the same 30-second window. All affected reports from the past 14 days have been automatically regenerated and re-sent to affected accounts.
You can now bulk-import contacts, products, orders, or inventory records by uploading a CSV or Excel file. Paurtal's Smart Data Upload uses AI to automatically map your column headers to the correct fields, handles inconsistent formatting, and flags rows with errors before import rather than failing silently.
The WhatsApp message template builder has been completely redesigned with a live preview panel, variable placeholder hints, and a one-click submission flow to Meta for template approval. Template approval status is now surfaced directly in the dashboard with real-time updates.
Re-architected the contact import pipeline to process records in parallel batches rather than sequentially. A 10,000-contact import that previously took 4 to 5 minutes now completes in under 90 seconds. Large account imports over 50,000 contacts are now supported with progress tracking.
Fixed an edge case where failed webhook deliveries were retried using exponential backoff but were not correctly resuming after a server restart. Webhooks now persist retry state to the database, ensuring zero event loss even during maintenance windows. Retry history is visible in the webhook log dashboard.
The main Paurtal dashboard has been redesigned with a cleaner information hierarchy, a customisable widget layout, and a new quick-action bar for your most frequent tasks. The redesign reduces the number of clicks needed to access common features by an average of 40% based on usage analysis.
The Paurtal web app is now fully responsive and optimised for use on mobile and tablet devices. All core workflows including order management, customer conversations, and campaign creation are accessible from a smartphone browser with touch-friendly controls and a compact navigation layout.
Resolved a deliverability issue where 2FA verification emails were occasionally landing in spam folders for users with certain corporate email providers. Switched to a dedicated transactional email domain with improved DKIM and SPF configuration. All new 2FA emails now include a plain-text fallback for strict email clients.
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