Your customer data, conversations, and transactions are protected by industry-leading security infrastructure. Built for enterprises that demand the highest standards.
All data in transit is encrypted using TLS 1.3, the latest transport layer security protocol. Every API call, every webhook, every message.
ActiveAll stored data is encrypted using AES-256, the same standard used by banks and government agencies. Your data is unreadable without proper authorization.
ActiveWe are pursuing SOC 2 Type II certification covering security, availability, and confidentiality. Our controls are designed to meet SOC 2 requirements.
In progressFull compliance with South Africa's Protection of Personal Information Act. Your customers' data is handled according to the strictest African data protection laws.
CompliantGranular permissions control who can access what. Admin, manager, agent, and viewer roles with customizable permissions per feature.
ActiveEvery action is logged with timestamp, user, and details. Full audit trail for compliance reporting, security investigations, and operational transparency.
ActiveWe understand that data residency matters, especially for enterprises operating under local regulations. Paurtal offers regional data storage to ensure your data never leaves the jurisdiction you choose.
All WhatsApp message data, customer records, and transaction history are stored in the region closest to your operations. No exceptions.
Primary data center for Southern African operations
GDPR-compliant storage for European partners
West/Central Africa regional processing
Enterprise plans support custom data residency
South Africa data protection
European data protection
In progress
Official WhatsApp BSP
Payment security
Deployed on tier-1 cloud infrastructure with multi-region redundancy and auto-scaling.
Continuous database backups with point-in-time recovery. 30-day retention with geo-redundant storage.
Layer 3/4/7 DDoS mitigation with global edge network. Always-on protection for all endpoints.
Download our security whitepaper or talk to our security team directly.
security@paurtal.com