Yes. You can migrate your existing WhatsApp Business number to the API through Paurtal. Your customers will still message the same number. The migration process takes about 10 minutes and does not require any action from your customers.
Most businesses are fully set up and sending messages within 24 hours. Account creation takes 5 minutes. WhatsApp Business verification takes 1-24 hours depending on Meta's review. Contact import is instant.
No. Your customers use regular WhatsApp. They do not need to download anything, create any accounts, or change their behavior. They just message your business number like they always have.
After the 7-day free trial, you choose a plan that fits your business. We will never charge you automatically without your consent. If you decide not to continue, you can export all your data before your account is deactivated.
Yes. All data is encrypted with TLS 1.3 in transit and AES-256 at rest. We are POPIA compliant and pursuing SOC 2 certification. Your data is stored in the region closest to your operations. See our security page for full details.